Al Huda

Support

Clear help, beginning with the context.

Practical guidance for location, prayer calculations, reminders, Qibla and travel.

01

Location

Check that the selected place and civil time zone match where the schedule should apply. Manual city mode remains available when location permission is declined.

Troubleshoot location

02

Prayer times

Compare the method, Asr convention, high-latitude rule and local offsets with the timetable you trust.

Check calculations

03

Qibla

Use the static bearing when the phone reports an uncertain heading or the environment may contain magnetic interference.

Improve reliability

Location and time zone

  1. Confirm the location label on Today is the place you intend to use.
  2. Open Location in More and inspect the named place and time zone.
  3. If location permission is off, select or edit a manual city instead.
  4. After moving between time zones, reopen the app and confirm the active calculation context before relying on reminders.

A requested device-location fix may use Apple’s reverse-geocoding service to resolve the civil time zone. No location is sent to Al Huda.

Prayer times differ from a local timetable

Two recognised methods can produce different Fajr or Isha times. Open Prayer calculation and compare:

  • calculation method;
  • Standard or Hanafi Asr convention;
  • high-latitude rule;
  • rounding and per-prayer offsets;
  • selected place and time zone.

If your mosque publishes a timetable, local offsets can be used to match it. Al Huda does not label one recognised Sunni method universally correct.

Prayer reminders

  1. Check the per-prayer choices in Prayer reminders.
  2. Confirm iOS notification permission for Al Huda in Settings.
  3. After a location, time-zone or calculation change, reopen the schedule so stale reminders can be invalidated and rescheduled.
  4. Remember that a scheduled trigger and a notification actually appearing are separate states. Check iOS Focus and notification settings if a reminder does not appear.

Qibla compass reliability

Move away from magnets, metal, speakers, chargers and other electronics. Hold the phone flat and follow the on-screen calibration guidance. If the heading remains uncertain, use the displayed static bearing from true north rather than an unstable live arrow.

Travel setup

Create or edit a destination profile, confirm its time zone and calculation choices, then preview the schedule before activating it. Home mosque offsets should not be copied to another destination without a deliberate choice. The app provides logistics only, not religious rulings about shortening, combining or fasting exemptions.

Still need help?

Review the frequently asked questions or the contact pathways.